Privacy Policy
Last updated: November 11, 2026Version 1.2
The short version
- We keep your email, your videos, your clips and your chat settings.
- We never sell your data. We do not share it for ads.
- We keep your full stream for 30 days. Then we delete it.
- Chat lines are kept for 7 days, then deleted.
- Helpers like Google and Stripe only get what they need.
- Get a copy of your data or delete it in Settings.
1. Who we are
VodChamp is run by HMarquis LLC (“VodChamp”, “we”, “us”). We decide how the personal data described here is used, which makes us the “controller” under European and UK law.
This policy covers the website vodchamp.gg, the VodChamp app, the stream overlay and the phone chat view. Questions about privacy go to privacy@vodchamp.gg.
2. What we collect
| Kind of data | What it is | Where it comes from |
|---|---|---|
| Account | Your email address, your name and your profile picture. Your team’s name and members, and the emails you invite. | You, or the sign-in provider you pick (Kick, Twitch, YouTube (Google) or Discord). |
| Sign-in sessions | A record of each time you are signed in: a session ID, your IP address, and your browser and device type. | Your browser. |
| Channel connections | For Twitch, Kick and YouTube: the access keys (OAuth tokens) that let us read chat, send your replies and find your streams, plus your channel ID and channel name. For Rumble: your live-stream link. The keys and the Rumble link are stored encrypted (AES-256-GCM). A channel is connected when you add it in VodChamp, or when you sign in with Kick, Twitch or YouTube. The keys from a sign-in are kept only here, encrypted. | The platform, after you approve the connection or the sign-in, or you. |
| Videos and clips | The videos you upload or import by link (VODs), their audio, the transcripts made from them, and the clips, thumbnails, titles, captions and Hype scores we make. | You, and our processing of your videos. |
| Chat messages | When your chat is on: the messages in your connected channels, with each sender’s display name, badges and emotes, the platform and the time. Also the replies you send and the “Clip that!” marks you make. | The platforms you connected, and you. |
| Look and brand settings | Your chat overlay settings, the fonts you upload and your brand settings. | You. |
| Payments | Your plan, a Stripe customer ID, the status and dates of your payments, and your record of credits. Stripe collects your card and billing details. We never see or store card numbers. If you pay with a wallet button, the billing address your wallet hands over is passed straight on to Stripe to work out tax; we do not keep it. | You and Stripe. |
| Usage (our own analytics) | Which pages and actions are used: the page, an event name, a random ID kept in your browser’s local storage, the link and campaign tags that first brought you to us, and your country. | Your browser, and a network header for the country. |
| Device and log data | Your IP address in rate limits, security checks and server logs. Technical error reports. A short-lived device ID at sign-in, used to give one free trial per device. | Your browser. |
| Messages to us | Emails and feedback you send us, and copyright notices, which include the sender’s name, contact details and signature. | You. |
We do not ask for sensitive data such as government IDs, health details or precise location, and we ask you not to put other people’s private information into VodChamp. Your videos and chats contain whatever you and your viewers put in them.
If you are a viewer who chats in a streamer’s channel, your public chat messages can reach VodChamp because the streamer chose to show their chat with it. We handle those messages only to show the chat, to count how busy it is, and to let the streamer reply.
3. Why we use it
| What we do | Data used | Legal ground (EU and UK) |
|---|---|---|
| Run VodChamp for you: sign you in, make clips, show and relay chat, store your work, give support. | Account, sessions, connections, videos and clips, chat, settings. | Our contract with you. |
| Take payment and keep count of credits. | Payments, account. | Our contract with you; legal duties for tax and accounting records. |
| Send service emails: sign-in codes, a welcome note, billing and trial notices, team invites. | Account. | Our contract with you. |
| Keep VodChamp safe: stop abuse, fraud and attacks, enforce limits and our terms, give one free trial per device. | Sessions, device and log data, account. | Our legitimate interest in a safe service. |
| Understand and improve the product with our own first-party usage counts. | Usage. | Our legitimate interest in improving VodChamp. |
| Handle copyright notices and other legal requests, and meet legal duties. | Messages to us, account, and the content involved. | Legal duties; our legitimate interest in handling claims. |
We do not use your data for advertising, and we do not build advertising profiles. We do not make decisions about you by automated means that have legal or similarly significant effects.
4. How AI is used on your videos
To make clips, your video is processed by automated systems:
- fal.ai receives the audio of your video to turn speech into text, and sample frames to find things like your webcam area. fal.ai runs AI models made by other companies.
- Anthropic’s Claude models receive the transcript and signals about the video, such as loud moments and how busy chat was, to pick moments and write titles. The text of chat messages is not sent.
- When you ask for a fix to a clip, Claude also receives the notes and the request you wrote on that clip, and the words spoken in it, to work out the change.
- Our requests to Claude travel through fal.ai and a routing service it uses, OpenRouter. They pass the text on to Anthropic and send the answer back.
We do not use your videos, clips or chats to train AI models. The clips, titles, captions and scores that come out are made by AI and can be wrong, so review them before you post.
5. Who we share data with (subprocessors)
We use the companies below to run VodChamp. Each one gets only the data it needs for its job.
| Company | What it does for us | Data it handles | Where |
|---|---|---|---|
| Google Cloud | Hosting and storage: runs the app (Cloud Run), the database (Cloud SQL), file storage (Cloud Storage) and secret storage (Secret Manager). | All the data described in this policy. | USA |
| Stripe | Takes payments, runs checkout and the billing portal, and works out tax. On our pay screen, Stripe’s own script shows the wallet buttons (Apple Pay, Google Pay, Link) and the card form. | Your email, your plan, your payment details and billing address. Card numbers go to Stripe only, never to us. On the pay screen, Stripe’s script also reads your IP address and details of your browser and device, and sets two cookies, to prevent payment fraud. | USA |
| fal.ai | Speech-to-text and image analysis: turns the sound of your video into a transcript and finds things like the webcam area in frames. fal.ai runs AI models made by other companies to do this. It also carries our requests to Anthropic’s Claude models. | The audio of your video and sample frames from it. With the requests it carries to Claude: the transcript, signals about the video, and the notes you write when you ask for a fix. | USA |
| OpenRouter | A routing service that fal.ai uses to pass our requests on to Anthropic’s Claude models. | The same as Anthropic gets: the transcript, signals about the video, and the notes you write when you ask for a fix. | USA |
| Anthropic | Its Claude models pick the best moments for clips, write titles, and read your notes when you ask for a fix to a clip. | The transcript of your video and signals about it, such as where the sound got loud or the chat got busy. When you ask for a fix: the notes and the request you wrote on that clip. No chat message text. | USA |
| Resend | Sends our emails: sign-in codes, welcome and billing notices, team invites. | Your email address, your name and the content of the email. | USA |
| Cloudflare | DNS and network: carries traffic between your browser and VodChamp. | Your IP address and the requests your browser sends. | USA and Cloudflare’s worldwide network |
| Managed Redis provider (Google Cloud Memorystore or Upstash) | Short-lived job queue and live chat delivery between our servers. | Job details and chat messages while they pass through; rate-limit counters keyed by IP address. | USA |
Some companies get data because you choose to use them with VodChamp. They are not our subprocessors; they handle your data under their own terms and privacy policies.
- Twitch, Kick, YouTube and Rumble, when you connect a channel or import a video by link. We ask them for your chat and stream details, and we pass on the chat replies you send.
- Kick, Twitch, YouTube (Google) or Discord, when you use one of them to sign in. They tell us your email, name and profile picture. When you sign in with Kick, Twitch or YouTube, we also ask for access to that channel’s chat and streams and connect the channel for you (see “Channel connections” in section 2). Discord is used for sign-in only.
- 7TV, BetterTTV and FrankerFaceZ, which are public emote services. We ask them which emotes a channel uses. We send them a channel ID only, nothing about you or your viewers.
6. Other times we share data
- With your team: teammates can see the team’s videos, clips, chat settings and members.
- For legal reasons: when the law, a court order or another valid legal process requires it, or when it is needed to protect the rights, safety or property of our users, the public or VodChamp.
- Copyright notices: if someone reports your content, we may send you a copy of the notice, and we send a counter-notice to the person who made the report.
- If the business changes hands: if VodChamp is merged, sold or reorganised, your data may pass to the new owner, who must keep following this policy until it is updated with notice to you.
We do not share personal data with anyone else, and we do not sell it.
7. YouTube, Google and Twitch data
YouTube. VodChamp uses YouTube API Services to find the live broadcasts of the YouTube channel you connect, and to read and send its live chat messages. By using these features you agree to the YouTube Terms of Service. Google’s handling of your data is described in the Google Privacy Policy.
- What we get and keep: your YouTube channel ID and name, the access keys for the connection (stored encrypted), your active broadcasts, and live chat messages with their senders’ display names.
- How we use it: only to show your chat in VodChamp and your overlay, to send the replies you write, and to count how busy chat was when making clips. Chat messages are deleted after 7 days.
- How to stop it: disconnect YouTube in VodChamp, which deletes the stored access keys. You can also remove VodChamp’s access from your Google account at any time on the Google security settings page.
Google limited use. VodChamp’s use and transfer of information received from Google APIs to any other app adheres to the Google API Services User Data Policy, including the Limited Use requirements. Data we receive from Google APIs is used only to provide the feature you turned on: reading and replying to your live chat, and finding your broadcasts. It is not used for advertising. It is not used to train AI models. It is not transferred to others, except as needed to provide that feature, for security reasons, or to comply with the law.
Twitch. VodChamp uses the Twitch API under the Twitch Developer Agreement. For the Twitch channel you connect, we get and keep your channel ID and name, the access keys (stored encrypted), and chat messages and chat events, which are deleted after 7 days. To stop it, disconnect Twitch in VodChamp, or remove VodChamp on your Twitch connections page.
Kick and Rumble. The same applies to a Kick channel you connect, and you can disconnect it in VodChamp. For Rumble, we store only the live-stream link you paste, encrypted. Remove it in VodChamp to stop access.
9. How long we keep data
| Data | How long we keep it |
|---|---|
| Source videos (uploads and imports) | Deleted 30 days after you upload or import them. |
| Clips | Free plan: 3 days. Starter plan: 30 days. Pro plan: until you delete them or you delete your account, within 100 GB of storage. |
| Chat messages | 7 days. |
| Account, team, settings, connections and your record of credits | Until your account is deleted. You can remove a connection or a font at any time. |
| Payment and tax records | As long as tax and accounting law requires, even after an account is deleted. |
| Security and error logs | Only as long as needed to keep the service safe and to fix problems. |
| Copyright notices | As long as needed to handle the claim and to keep a record of it. |
When you delete your account, you are signed out everywhere at once and can no longer sign in. We then delete your data within 30 days, except for the records we must keep by law. This covers the teams you own with their videos, clips, chats and settings. If your team has a paid plan, it is cancelled when you delete your account.
10. Where your data goes
VodChamp is run from the United States, and our service providers process data in the United States and, for network delivery, in other countries. If you live elsewhere, your data is moved to and handled in the United States, where privacy laws may differ from those where you live.
When we move personal data out of the European Economic Area, the United Kingdom or Switzerland, we rely on a transfer tool that those laws accept, such as the European Commission’s standard contractual clauses with our providers. You can ask us for details at privacy@vodchamp.gg.
11. Your rights and choices
You can do most things yourself in the app:
- Get a copy of your data: Settings, then “Get my data”. You get one file with your account, projects, credits, chat looks, channels and activity.
- Delete your account and data: Settings, then “Delete account”.
- Correct your name: Settings. To change your email, write to us.
- Disconnect a channel or delete an uploaded font: in the app, at any time.
- Delete a video and its clips: open the project in the app and choose “Delete these clips”. The files are removed at once.
Depending on where you live, the law gives you further rights.
European Economic Area, United Kingdom and Switzerland (GDPR and UK GDPR). You have the right to access your data, to have it corrected or deleted, to receive it in a portable form, to restrict or object to our use of it where we rely on legitimate interests, and to withdraw a consent you gave. You also have the right to complain to the data protection authority where you live.
California (CCPA and CPRA). You have the right to know what personal information we collect, use and disclose, to get a copy of it, to have it corrected or deleted, and not to be treated unfairly for using these rights. You have the right to opt out of the sale or sharing of personal information; we do not sell or share it, as explained in section 12. We do not use or disclose sensitive personal information for purposes that would give you a right to limit its use. In the last 12 months we collected the kinds of data listed in section 2, from the sources listed there, for the purposes in section 3, and disclosed them only to the service providers in section 5.
To use a right that the app does not cover, write to privacy@vodchamp.gg from the email on your account. We may ask you to confirm that the request is yours. Someone you authorise may ask for you, if they can show your permission. We answer within the time the law sets, and we aim to answer within 30 days.
12. Do Not Sell or Share My Personal Information
We do not sell your personal information. We do not share it for cross-context behavioural advertising. We have not done either in the last 12 months, and we have no advertising cookies or advertising pixels.
Global Privacy Control. If your browser sends the Global Privacy Control signal, we treat it as a request to opt out of any sale or sharing, and we keep every non-essential cookie and tag switched off for you without asking. You do not need to do anything else.
Because we do not sell or share personal information, there is nothing more to switch off today. If that ever changes, we will update this policy first, and this section is where you will be able to opt out. You can see your cookie settings at any time through “Cookie choices” at the bottom of the page.
13. Children
VodChamp is not for children under 13, and we do not knowingly collect personal data from them. If you believe a child under 13 has given us personal data, write to privacy@vodchamp.gg and we will delete it. People under 18 need a parent’s or guardian’s permission to use VodChamp.
14. Security
We protect your data with measures that fit the risk, including:
- Encrypted connections (HTTPS) between your browser and VodChamp.
- Platform access keys and the Rumble link encrypted in our database with AES-256-GCM.
- Our own secrets kept in a secret manager, not in code.
- Staff access to the admin area limited to named people, with a second sign-in step and a log of every change.
- Rate limits and checks on uploaded files.
No system is perfectly secure. If a breach affects your personal data, we will tell you and the authorities as the law requires. Help us by keeping your email account safe.
15. Changes to this policy
We may update this policy when the product or the law changes. The version number and the “last updated” date at the top show which version you are reading. If a change is important, we will tell you by email or in the app before it takes effect.